# Fees

Your KKiaPay transactions, regarding on their nature, are subject to fees charged by the payment aggregator. These fees are charged at two levels:

* When the customer purchases your products or services; 
* When KKiaPay transfers your assets to you.

### Fees charged to your customers

When your customers make purchases on your e-commerce site using the mobile money payment method, they are charged at **3%** of the total amount of the purchases that they made. 

### Fees collected from the merchant

In the case of a payment by credit card, the merchant is charged at 3.5% of the total amount of purchases made by his customer.

Similarly, KKiaPay collects fees from the merchant at the time of the transfer of its credit notes. 

In the case of a transfer to your mobile money account, KKiaPay waives your transaction fees. 

In the case of a transfer of your assets on² your bank account, a sum of **7000 CFA** is deducted from your account regardless of the amount repaid.